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Financial assistance

We know that healthcare is both necessary and expensive. That's why Sky Lakes Medical Center provides financial assistance to qualifying individuals.

Ayuda financiera

Getting help paying your bill

This is for anyone who receives services billed by Sky Lakes Medical Center. Other independent physicians, including anesthesiologists, surgeons, pathologists and other specialists may bill separately. Hospital Financial Assistance would not be applied to those bills.

You can pay your bill using our secure online Guest Pay feature.

Puede pagar su factura utilizando nuestra función segura de pago de invitado en línea.

How do I qualify for help?

You can ask for help with your bill at any time during your hospital stay or billing process. We will figure out how much you owe by looking at things like your income, assets, or other resources. If your yearly income is less than or equal to 250% of the current Federal Poverty Guideline (PDF), you may not have to pay your bill.

If your income does not meet the guidelines to have all of your bill paid for, you may qualify for help paying for part of your bill. The help is based on a sliding scale that looks at your yearly income and family size.

How can I apply for help?

You can apply for help with your bill in person, by mail, or over the phone by calling our Financial Assistance Department at 541.274.6699 between 8 a.m. and 4:30 p.m. weekdays. Financial Assistance Application (PDF). Applications for assistance are also available at any Sky Lakes registration station and enclosed in most of your billing statements. In some cases, you may get help from the hospital without applying.


You are responsible for taking part in our program to help you with your bill. In a timely way, you will need to share all of your information about your health benefits, income, assets, and any other paperwork that will help to see if you qualify. Paperwork might include income tax forms, check stubs, or other information.

Collection activities

We will make every effort to determine whether or not you are eligible for any sort of financial assistance during the first 120 days following your services. If during this time you do submit a Financial Assistance application, a 120-day extension may be applied to your accounts while a determination is made.

Full Sky Lakes Financial Assistance Policy (PDF) effective June 28, 2021.

List of providers not covered by the Financial Assistance Policy (PDF), effective June 1, 2021.

Lista de proveedores no cubiertos por la Póliza de Asistencia Financiera (PDF), a partir del 1 de Junio de 2021.

More questions? Please feel free to call our financial counselors, 541.274.6699, 8 a.m. to 4:30 p.m. weekdays.