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Coronavirus resources

Diabetes and COVID-19

Support persons

Responding to feedback from patients and families, Sky Lakes Medical Center leadership has decided that one support person will be allowed to accompany patients getting outpatient procedures done at the medical center. Support persons will need to wear an appropriate face mask and observe physical distancing (at least six feet) while on site. Limits on where individual visitors can go will be evaluated case-by-case. Earlier restrictions regarding support persons were in response to state rules intended to help prevent the spread of COVID-19. The change is effective immediately. Support Person Policy.

Safer and stronger, together

Safer and stronger, together includes COVID-19 handouts and other resources collected by the Healthy Klamath coalition.

The Klamath County Public Health provides up-to-date information regarding the respiratory disease.

Visitor screening

Because the Oregon Health Authority says screening is no longer necessary, we have removed screeners from the entrances to Sky Lakes facilities. Instead, signs at the entrances prompt all visitors to answer questions about their potential symptoms and recent travel history. Those who are able to answer yes to any of the questions are directed to notify staff at the beginning of the registration process or during initial contact with staff. Persons with symptoms continue to be screened via telephone or televisit calls and will be sent for testing without entering a facility. All patients, visitors and employees should be masked when in our facilities.

New mandates

According to the Oregon Health Authority, face coverings or masks are now required statewide for all adults and children 5 and older in all indoor public spaces and outdoors when physical distancing isn’t possible.

"Yes, Face Mask Protection Helps Slow the Spread of COVID-19" is the headline of a Mayo Clinic News Network story published in the Herald & News. (PDF)

Test site hours

The drive-up Sky Lakes COVID-19 Test Site outside the Sky Lakes Community Health Education Center recently expanded its hours to accommodate higher volumes. The site is open 8 a.m. to 12:30 p.m. and 1 to 4:30 p.m. weekdays; closed weekends. The diagnostic (PCR) tests are encouraged for people who suspect they may have been exposed to COVID-19 or those who believe they have symptoms. Any adult can be tested without a provider's order.

Stop the spread

National hospital, physician, and nurse organizations urge public to take steps to stop COVID-19 spread.

Masks required

Oregon Gov. Kate Brown announced today that Oregonians statewide will be required to wear face coverings in indoor public spaces, beginning July 1. Read more (PDF).

Wearing masks helps limit the spread of disease and provide a safe environment for patients, visitors, providers and employees. In this video, CEO Paul Stewart promotes masks as a safety measure, and describes the lab experiment that illustrates their effectiveness.

Face masks are an important tool in stopping the spread of the coronavirus. Here's what you should know about the pros of masking up.

Washington Post editorial: Face masks are vital to stopping the spread of the virus. (PDF)

Masks and physical distancing can greatly reduce the risk of transmitting the disease, according to an extensive study published in The Lancet, a leading scientific journal. The report is among the first to lay out evidence specific to coronaviruses, rather than extrapolating from data on other respiratory viruses. Among the findings: The use of masks reduces the odds of infection to 3% from 17%.

Visitor restrictions

Currently, non-COVID patients at Sky Lakes who want visitors may have one visitor per day. Restrictions in ambulatory settings mean no visitor access at Sky Lakes clinics and Cascades East Family Medicine Clinic except for pediatric patients, obstetrics-related procedures, end-of-life patients, patients requiring direct assistance and other exceptions approved by the provider. In those situations, patients are allowed one visitor. All visitors wear a mask at all times and will be expected to remain in the room during the visit.

Here to help

Even as we continue to fight COVID-19, Sky Lakes is still here to care for our community in every way, every day. As many people have delayed care during this public health crisis, we want to emphasize we are ready and able to serve you, just as we always have done and will continue to do. Watch a 30-sec. video produced by the American Hospital Association.

Learn more about the Your Care Continues campaign launched by the Oregon Association of Hospitals and Health Systems. Watch the 30-second TV spot.

Beware scams

Safe shopping

For many, a trip to the grocery store has become a source of stress. Try practicing these tips from AARP to keep yourself safe from coronavirus.

Open Klamath safely.

Reopening Oregon

Details on restarting public life and business, prerequisites for a phased reopening.

Elective procedures available again at Sky Lakes. It's safe to return.

Printable communication cards for People who are Deaf (PDF) and Hard of Hearing (PDF)

Sky Lakes Physician Answers COVID-19 Questions

Part II: Sky Lakes physician on variability of COVID-19 effects

Sky Lakes physician on coronavirus and being active.

Dr. Wendy Warren's thoughts on "Physical distancing is a responsibility we all bear."


The Klamath County Public Health provides up-to-date information regarding the respiratory disease.

The current situation in Oregon, according to the Oregon Health Authority.

FAQs from federal Centers for Disease Control and Prevention (CDC) and the agency's current COVID-19 situation summary.

Learn more about the pandemic's status in Oregon.

Thank you, healthcare heroes! (printable PDF poster)

COVID-19 (coronavirus) resources in Spanish:

COVID-19 Videos in Spanish

How to make a face mask

An instructional video describes the steps. Thanks to the local Project Linus Chapter.

The original design "COVID-19 face mask" (PDF) courtesy Tater Patch Quilts, Merrill.

Sky Lakes CEO Paul Stewart said the potential effects of COVID-19 are "terrifying." His commentary outlines steps people can take to help prevent its spread. Watch the video (3 min.).

Don't sew? Watch this video for instruction on how to make a no sew mask.

What to know about cloth face masks.

A Sky Lakes nurse reinforces the stay at home guidance. Watch the 30-second video.

Sky Lakes President and CEO Paul Stewart's updates on what the medical center is doing and what individuals should be doing.

More from Paul Stewart

"We are taking strong actions so we can further 'flatten the curve' of this pandemic and slow the spread of COVID-19. Our best defense against a disastrous spread of this disease is isolating the chances of exposure. Among other things that means social distancing—a physical distance of at least 6 feet—and avoiding crowded spaces.

"Be calm and be prudent, but please take this situation very seriously. The COVID-19 pandemic is unprecedented but not unexpected, and Sky Lakes will be ready."

Sky Lakes on Tuesday, March 17, tightened visitor restrictions to help slow the spread of the virus. Read more.

A story by the Washington Post explains why outbreaks like this coronavirus spread so quickly.

More Resources

Coronavirus and COVID-19 myths busted by the WHO.

Print and post the Stop the Spread of Germs poster (PDF).

Patient education: COVID-19 basics (PDF)

Sky Lakes visitation rules, flu testing site information.

For healthcare professionals