Quality and performance

Sky Lakes Medical Center
2865 Daggett Ave.
Klamath Falls, OR 97601
Office Phone Number
(541) 882-6311

Sky Lakes Medical Center is committed to eliminating all types of preventable harm.


All healthcare is delivered by human beings—people who are dedicated to safe and effective treatment, yet people who are nonetheless imperfect beings. As such, we know that harm occurs in hospitals. We believe our best opportunity for eliminating harm comes from shared learning.


We want our patients and our community to be active partners in helping us in this endeavor. We recognize that the healthcare industry is still learning how to make healthcare safer, and as we do a better job of detecting harm, the number of events reported may increase until methods are created to reduce the number of events.


Sky Lakes Medical Center’s infection rates among joint-replacement patients recently was among the best in the state, with zero infections while performing 300-plus cases a year. The medical center also regularly reports zero cases of pneumonia associated with patients on ventilators.


Independent agencies give our hip- and knee-replacement and our spine surgical performance top ratings. Our performance in other patient-care areas is equally impressive.

How we compare


Public information about healthcare quality is often publicly available, however, the data are sometimes subjective or difficult to understand. Oregon Hospital Guide makes such information available in one place, easy to understand and as up-to-date as possible. Transparency and better information enables smarter choices when making medical decisions. Quality measures on OrHospitalGuide.org are updated quarterly. The site is managed by the Oregon Association of Hospitals and Health Systems, a statewide, not-for-profit trade association that works closely with local and national government leaders, business and citizen coalitions, and other healthcare organizations to enhance and promote community health and to continue improving Oregon’s innovative healthcare community.