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Notice to Patients: Data Security Incident

COVID-19 Visitor Restrictions

Sky Lakes has updated our visitor policy in response to current COVID-19 precautions. Patients are limited to one visitor over the age of 18 at a time. While at the medical center: visitors must wear a mask at all times, maintain 6 feet physical distance, and limit traveling within the hospital. Unless face-to-face communication is required, please conduct your necessary medical center business by telephone.

Routine visitation is not permitted in COVID-19 units.

Volunteers are not allowed on Patient Floors at this time. All flowers and mail are to be delivered to the communication center (switchboard) by the emergency department entrance who will coordinate delivery with patient care areas.

Masks Required

According to the Oregon Health Authority, face coverings or masks are now required statewide for all adults and children 5 and older in all indoor public spaces and outdoors when physical distancing isn’t possible.

Masks are required to enter any Sky Lakes facility. Please refer to our COVID-19 resources for why masks are important for protecting you and others.

Visitor Screening

In our continuing effort to minimize the risk of spreading COVID-19, beginning Monday, December 21, Sky Lakes will resume screening patients and visitors at the medical center's primary entrances.

That means the Day Surgery entrance on the south side of Sky Lakes Medical Center will be closed to the public. Patients and visitors will be asked to use the main entrance and the Emergency Department entrance.

When entering the medical center, patients and visitors will be required to appropriately answer a series of screening questions before being allowed in. Masks are still required when in any Sky Lakes facility.

Sky Lakes screeners will staff the main entrance 6:15 a.m. to 6:15 p.m. Monday through Friday and 7:30 a.m. to 1:30 p.m. Saturday. That entrance is closed Sundays.

The Emergency Department entrance will be staffed 5:45 p.m. to midnight daily. Staff in the Sky Lakes Communication Center will ask the questions when screening staff are not on duty.

The Family Birth Center entrance will remain available to those patients and their visitors. Family Birthing staff will screen patients and visitors at that entrance until new screeners are in place.

Support Persons

Responding to feedback from patients and families, Sky Lakes Medical Center leadership has decided that one support person will be allowed to accompany patients getting outpatient procedures done at the medical center. Support persons will need to wear an appropriate face mask and observe physical distancing (at least six feet) while on site. Limits on where individual visitors can go will be evaluated case-by-case. Earlier restrictions regarding support persons were in response to state rules intended to help prevent the spread of COVID-19. The change is effective immediately. Support Person Policy.