Registration/Hospital Registration FAQ 

What is hospital registration?

Checking-in with hospital registration staff prior to each visit. This ensures that your demographic and insurance information for each appointment is complete and accurate.

Do I have to stop at registration every time I visit the hospital?

Usually, yes. If you are receiving repetitive therapeutic services, over the course of many visits, you may only be required to register each month.

Why is registering necessary?

A claim for each visit must be created in order to access your insurance benefit. Additionally, registering is necessary to verify your demographic and insurance information with each visit.

How does registration work?

A patient financial services representative asks you for demographic and insurance information. See What to Bring for a list of documents and information you will need to have with you when you register.

Will I need to come early?

Yes. Please arrive 15 minutes prior to your scheduled appointment.

What information will I need to bring?

Please bring your current insurance card(s) and insurance address to your appointment. If your visit is related to an accident, workers' compensation, employment examination or other special purpose, bring copies of any pertinent forms your physician needs to complete. See What to Bring for a list of documents and information you will need to have with you when you register.

How do I request a change of address?

Submit your address change online using the online patient accounts center or call patient financial services at (541) 274-6221.

What if my visit is work or accident related? Do I still need to stop at registration?

Yes. Informing registration that your visit is work or accident related will ensure that your claim is processed in a correct and timely manner.

What if I do not see a physician but have lab tests or X-rays done instead, do I still need to stop at registration?

Yes. Please stop at registration to ensure your information is accurate. A registration representative will direct you to your appointment areIf your physician gave you test orders, bring them with you.

Will I have to sign anything?

Yes. You MAY be asked to sign a form that allows us to release information to your insurance company and a consent for treatment form.

I was just here last week and none of my information changed. Do I still need to register with registration?

Yes. Registration is necessary because we must create a separate claim for each visit in order to access your insurance benefit. Registering for each visit will help ensure your information is correct. It usually takes less than a minute to check in and we may have information for you. This will help speed up your visit and get you to your appointment promptly.