Payment FAQ 

When do I become responsible for my bill?

You are legally responsible for your bill at the time you receive hospital services. The hospital requires all patient balances be paid, or acceptable payment arrangements made, upon receipt of your bill. Find out more about our Payment Options.

How will I know what portion of the bill I should pay?

The amount you owe can be found TO THE LEFT OF THE RED ARROW ON YOUR BILL. Your bill should identify the total charges, the amount submitted to insurance, and the amount you owe. If insurance has paid part of your claim, the statement will identify the amount paid by insurance and the amount you owe. The explanation of benefits from your insurance company will also indicate which charges you are responsible for.

What forms of payment do you accept?

You may pay by cash, check or money order. Make check or money order payable to Sky Lakes Medical Center. Please include your account number. Mail the payment to the address included on your statement.

If payment in full is not possible, you can make payment arrangements by contacting Patient Financial Services through by calling (541) 274-6221.

What is a deductible or co-payment?

A deductible is the initial amount that you must pay before your insurance plan begins to pay for your bills. Typically, a deductible is a flat dollar amount (e.g. $250 or $500). If you have a $250 deductible, you insurance company should pay all of the covered charges EXCEPT the first $250, which is your responsibility to pay.

A co-payment is a flat amount paid for each visit to a provider. If you have a $50 hospital co-payment, you must pay $50 for each visit and your insurance company will pay for the remaining balance on all covered services.

What will I owe after insurance has paid?

Insurance contracts vary a great deal depending on allowed services, co-payment amounts, deductibles, and co-insurance. Because of this, it is impossible to know exactly how much your insurance company will pay or how much you will have to pay.